Why Hospitality operators must work harder to win back Millennials

Why Hospitality operators must work harder to win back Millennials

Is your restaurant, hotel, casino or stadium competing effectively when it comes to getting the most out of the Millennium market?  Are you capitalising on the fact they check their phones up to 43 times a day and a significant proportion (42%) think brands should...
Is menu-labelling a ticking time-bomb for your restaurant?

Is menu-labelling a ticking time-bomb for your restaurant?

In the wake of the recent manslaughter verdict Hospitality operators should turn to technology to better protect guests Following the recent case where a restaurant owner was found guilty of manslaughter after his customer suffered a severe allergic reaction, how can...
Technology offers critical lifeline in wake of minimum wage hikes

Technology offers critical lifeline in wake of minimum wage hikes

This year, some of the lowest paid workers (mostly in the retail and hospitality industries) will receive a basic pay rise on both sides of the Atlantic. In the US, wages are set to raise to $15/hour from a federal minimum of $7.25 and in the UK a national living wage...
15 Important Hospitality mobile stats and why they matter

15 Important Hospitality mobile stats and why they matter

1.There will be 2.4Bn smartphone users by 2017 (Forrester)   That means there will be greater access to mobile phones than toilets and more people will have phones than electricity!  Why this matters: Prolific, global smartphone adoption matters because if you’re a...
EMV storm has Hospitality industry diving for cover

EMV storm has Hospitality industry diving for cover

An EMV storm is brewing in the US and has got many hospitality operators battening down the hatches. In short, EuroPay, MasterCard and Visa have clubbed together to set the standards for chip card payment. These new cards contain a chip that holds the account number...