Are mobile only stores the future of Quick Service?

Are mobile only stores the future of Quick Service?

The widely publicized bottleneck issues Starbucks has suffered from a pile-up of mobile orders have highlighted an interesting dilemma for quick service restaurants and coffee chains looking to embrace digital self-service but concerned about the pressures this places...
Mobile order, payment and loyalty roundup – Best of October 2016

Mobile order, payment and loyalty roundup – Best of October 2016

It’s been another busy month in the world of self-service ordering, payment, loyalty and guest experience, so here’s a round-up of some of the more noteworthy Hospitality stories: 97% of consumers agree technology improves the restaurant experience A survey of more...