How it works
The QikServe platform is flexible, customizable and can be rolled out as a single or multi-channel solution, scaling up as needed. Getting started with QikServe couldn’t be simpler.
With out-of-the-box functionality, you can be up and running in weeks with a fully branded order and pay solution.
And – even better – QikServe also gives you a unified interface and content management system for ALL your guest facing integrations, including payment and loyalty.
A single interface for all back-end integrations.
Enjoy a simplified view of your back-end technologies and harness the power and combined intelligence of all your disparate systems to power a genuinely omni-channel experience.
Oracle POS integration.
With deep and validated integration with Oracle Hospitality eCommerce Integration Cloud Services (OHEICS), we offer a wide range of powerful guest-facing functionality to your existing POS solution.
Flexible and tailored customer experience.
Define your guest journey and configure features to support any service model. Bespoke functionality also available.
As a truly enterprise level solution, we’re perfect for multi-unit, international brands with the ability to scale up with stability and speed.
Remove the language barrier and currency confusion by offering a globalized solution for an increasingly globalized world.
Let your customers pay when they want, how they want. Whether it’s via PayPal or with their credit or debit card, our payment gateways allow them to do it all.
Customize our apps with your logos and color scheme so your brand stays up-front and center.
Quick and easy deployment.
Enjoy comprehensive out-of-the-box functionality and seamless integration with our existing payment gateways and Oracle Hospitality POS systems.
Drive loyalty with personalized rewards.
QikServe Engage is a powerful tool that analyzes customer data captured during the ordering process delivering insights to create campaigns and offers both in and out of your venues that’ll keep your customers wanting more. Engage also includes an integrated social media functionality lets you amplify brand exposure through your customers’ word-of-mouth as well as capture valuable customer feedback to help improve operations and service.
Increase loyalty, visit frequency and value with Engage:
CONNECT Open a valuable 2-way communication channel between you and your customers. Capture behaviour and buying patterns with every visit.
KNOW Really get to know your customers with a database that automatically collects data with each visit. Answer questions such as who are my highest value and most loyal customers?
INCENTIVIZE Highly relevant and targeted offers can be created and personalized for the individual customer and automatically displayed at the right time within the app.
LOYALTY Collection stamps and plastic cards are a thing of the past. Now loyalty scores are credited by using the app and rewards can be personalized. You can even generate a new income stream by getting suppliers to sponsor specific items.
Mobile management made easy
QikServe Control is a web-based application that puts the power in your hands letting you manage all aspects of the QikServe solution. Configure restaurants and tables, edit menus, create QR codes, generate reports, and much more through one user-friendly interface. Using the web-based QikServe Control Content Management System, you can define the customer journey and available features. This can include check-in, service model, ordering, payment, social media, marketing & loyalty and more.