Hospitality tech: 2017 round-up and predictions for 2018

From chatbots to biometrics to VR, 2018 is sure to be a fantastically creative, innovative and progressive year for Hospitality technology. But before we show you the future, let’s start with a quick look back on the past 12 months. 2017 in Hospitality technology The...

Hospitality tech – Best of November 2017

It’s been a busy month in the world of guest-facing Hospitality tech – from news of live restaurant wait times on Google Search and Maps, to ID verification via ‘selfie’ at the self-service kiosk, to artificial intelligence influencing digital menus and new intel on...

Guest-facing Hospitality tech – Best of October 2017

Next generation technologies such as artificial intelligence, virtual reality and voice activation are to become mainstream in the hospitality sector. Here is a selection of stories on these topics and much more in our October update: Voice activation will be the next...

Avoid these 4 kiosk ordering worst practices

Mistake #1: Not getting your staff on board It’s understandable that some of your staff might look at self-service kiosks with some trepidation but as we explain in a previous blog, automation isn’t about replacing man with machine. Getting all your employees on...


Kebaya Asian Brasserie
Schiphol Airport, Amsterdam

Watch how Kebaya, owned and operated by HMSHost International, use self-service tablet ordering and large touchscreen digital menus to transform their guests’ experience.

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Kebaya Case Study
HMSHost International’s Asian Brasserie

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QikServe Kebaya Case Study

How to be an App Store Superstar!

Maximize your app’s downloads with App Store Optimization (ASO)

ASO is a crucial part of mobile app marketing. In order to be really successful in mobile you have to continually analyze and optimize your app. This ultimate ASO guide, complete with advice and tips from the experts at Waracle, takes a look at how app store optimization can help your mobile ordering app stand out from the millions of apps in the store making sure you have top billing for the long term.

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Take control of your brand’s app success

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We’ve launched a complete guide with practical insights, tips and tricks to boost adoption of your mobile order and pay app making sure it achieves maximum staying power.  From comparing different ways an app can be deployed to practical marketing examples, we’ll arm you with the tools you need to make your app a long-term success.

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Beat The Minimum Wage Blues

5 ways mobile technology can fight the hike to make your restaurant business stronger than ever

This year, some of the lowest paid workers, mostly in the retail and hospitality industries, will receive a basic pay rise on both sides of the Atlantic.  Great news for staff but how can the many operators, struggling with wage hikes offset these costs or even turn this huge challenge into a revenue generating opportunity for their business?

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QikServe Loyalty eBook

Get Smart: 10 reasons why your restaurant’s loyalty programme is failing you and how to fix them

Loyalty scheme or tepid turn-off? 

We lay bare the restaurant loyalty landscape bringing you 10 key lessons straight from industry leaders of brand loyalty that’ll take your programme out of the Dark Ages and ensure you’ll never lose a customer to a competitor again

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