Next generation technologies such as artificial intelligence, virtual reality and voice activation are to become mainstream in the hospitality sector. Here is a selection of stories on these topics and much more in our October update: Voice activation will be the next...
Interest in Artificial Intelligence (AI) has grown in recent years as people revere and debate realistic applications across all industries. AI activity within both the Retail and Hospitality space has been steadily increasing as brands look at ways to gain that...
Mobile ordering is set to dominate the industry thanks to the continued adoption of smartphones across the US whilst this digital revolution is impacting the actual physical design of many brands’ stores. Here are more of Hospitality’s top guest-facing tech stories...
It seems like common sense that the more tailored the information and offers you send to your customers, the more likely they are to buy and remain loyal. But it hasn’t been until relatively recently that Hospitality operators were able to access the gold mine of...
This month we learn that Smartphone separation anxiety is actually a thing - and it’s on the rise, self-order kiosks aren’t just for the big, well-funded chains and that integration, engagement through loyalty and focusing on incremental...
One platform to rule them all As we covered in our last blog (3 reasons why a platform approach is the only answer to your digital strategy dilemmas), brands are recognising the need for a better, simpler way of managing their complex mix of non-integrated...
3 reasons why a platform approach is the only answer to your digital strategy dilemmas CMOs in the Hospitality industry are sitting on a technology systems time bomb. The past few years have seen brands in the industry go from...
Kebaya Asian Brasserie
Schiphol Airport, Amsterdam
Watch how Kebaya, owned and operated by HMSHost International, use self-service tablet ordering and large touchscreen digital menus to transform their guests’ experience.
Grow your Brands’ revenues. Fast.
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QikServe Concessions Brochure
Coffee Chains Brochure
Grow your Coffee Chains’ revenues. Fast.
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QikServe Coffee Chains Brochure
How to be an App Store Superstar!
Maximize your app’s downloads with App Store Optimization (ASO)
ASO is a crucial part of mobile app marketing. In order to be really successful in mobile you have to continually analyze and optimize your app. This ultimate ASO guide, complete with advice and tips from the experts at Waracle, takes a look at how app store optimization can help your mobile ordering app stand out from the millions of apps in the store making sure you have top billing for the long term.
Take control of your brand’s app success
Driving adoption and earning staying power of your app
We’ve launched a complete guide with practical insights, tips and tricks to boost adoption of your mobile order and pay app making sure it achieves maximum staying power. From comparing different ways an app can be deployed to practical marketing examples, we’ll arm you with the tools you need to make your app a long-term success.
Beat The Minimum Wage Blues
5 ways mobile technology can fight the hike to make your restaurant business stronger than ever
This year, some of the lowest paid workers, mostly in the retail and hospitality industries, will receive a basic pay rise on both sides of the Atlantic. Great news for staff but how can the many operators, struggling with wage hikes offset these costs or even turn this huge challenge into a revenue generating opportunity for their business?
Get Smart: 10 reasons why your restaurant’s loyalty programme is failing you and how to fix them
Loyalty scheme or tepid turn-off?
We lay bare the restaurant loyalty landscape bringing you 10 key lessons straight from industry leaders of brand loyalty that’ll take your programme out of the Dark Ages and ensure you’ll never lose a customer to a competitor again