We work with some of the world’s leading Coffee Chains to offer guests the ability to order and pay themselves on any device. Our fully integrated suite of self-service solutions lets you remove the queues during that morning coffee rush, take control of rising labor costs and significantly increase your guests’ average transaction value.
Keep it Quick
Thanks to mobile, your guests are not only used to immediate and personalized service but expect it. Keep things moving for them by eliminating queues and speeding up overall service especially during the morning coffee rush.
Put a Stop to Spiralling Staff Costs
Struggling with rising labor costs? Put a stop to it by redistributing staff to higher value areas of your coffee store and supporting them with self-service order and pay technologies during busier periods.
Transform the Guest Experience with Click & Collect
Allow your guests to interact and transact with you whenever and however they choose, whether it’s through mobile, web, tablet or kiosk. Importantly, maintain the context of their journey between each channel ensuring they have the ultimate convenient and personalized experience.
Build Unflagging Loyalty
Make sure you win the ‘where to get coffee’ decision every time. Drive up customer lifetime value with personalized incentives and a differentiated, convenient self-service experience.
Are you a restaurant operator looking to dip your toe in the waters of automation but befuddled by the various channels on offer?read more
Following recent changes in the UK and US of the National Living Wage and Minimum Wage, many Hospitality and Retail operators have turned to automation to off-set their growing staff costs.read more
This year, some of the lowest paid workers (mostly in the retail and hospitality industries) will receive a basic pay rise on both sides of the Atlantic. In the US, wages are set to raise to $15/hour from a federal minimum of $7.25 and in the UK a national living wage...read more
Beat The Minimum Wage Blues
5 ways mobile technology can fight the hike to make your restaurant business stronger than ever
This year, some of the lowest paid workers, mostly in the retail and hospitality industries, will receive a basic pay rise on both sides of the Atlantic. Great news for staff but how can the many operators, struggling with wage hikes offset these costs or even turn this huge challenge into a revenue generating opportunity for their business?
Get Smart: 10 reasons why your restaurant’s loyalty programme is failing you and how to fix them
Loyalty scheme or tepid turn-off?
We lay bare the restaurant loyalty landscape bringing you 10 key lessons straight from industry leaders of brand loyalty that’ll take your programme out of the Dark Ages and ensure you’ll never lose a customer to a competitor again